customer survey

Customer Survey

We value your feedback, any information you provide enables Alarmco to better serve you in the future. All information you provide is strictly confidential and never shared without your written consent.

What type of customer are you?
(1 worst – 5 best)
Rate our accessibility when you needed to contact us?
How would you describe our responsiveness to your needs?
How would you rate the effectiveness of our service?
How would you rate the knowledge of our personnel?
How would you rate the courtesy of our personnel?
Have you had a field service technician on site more than once?
In general, how do you rate the performance of Alarmco?
As compared to others in the fire/security industry, how would you rate Alarmco, services and/or products?
How likely is it that you would recommend Alarmco, to others? (1 Less Likely 5 More Likely)
Would you like us to contact you regarding this survey?